Protocall
An AI-enabled business communications platform designed to seamlessly handle inbound lead generation and customer support via natural voice conversations.
The Problem
Small to medium businesses often miss inbound leads simply because they cannot answer the phone out of hours, or when staff are busy. Traditional IVR menus ("Press 1 for Sales") frustrate callers, and simple voicemail rarely converts new business.
The Product
Protocall is a fully conversational AI agent that answers the phone, understands the caller's intent, answers FAQs about the business, qualifies leads, and can securely book appointments or take messages—sounding completely natural.
How it works
Voice Synthesis
Low latency speech recognition and synthesis designed for natural telephone conversations.
Contextual Intelligence
The agent can use a business-specific knowledge base to answer relevant questions and reduce unsupported responses.
Action Execution
The agent can trigger external tools during the call, such as checking calendar availability and booking meetings directly into the CRM.